top of page

Terms and Conditions

Payment Policy 

Your place in a Spanish/English class is only guaranteed once payment has been received.

Single 1-2-1 Classes | 40 or 60 minutes 

​Single classes are valid for 7 days from purchase.

 

CANCELLATION: Please note that if you need to postpone or cancel a reservation, you must give me at least 10 hours’ notice.You will not be refunded, but your reservation will be transferable to another available time and date. However, if you cancel within 10 hours, you are still liable to pay for the class and it will be treated as having been taken. If I am obliged to cancel a class within 24 hours of the start time, then you will be offered an alternative time and date.

1-2-1 Blocks of 4 or 8 | 40 or 60 minutes 

Block classes have a monthly subscription and they start from the day you join.

You can cancel your subscription at any time but there are no refunds.

 

CANCELLATION: This will be effective at the end of your current billing period, so you can still access your remaining lessons. Please note that if you do need to postpone or cancel a lesson, you must give me at least 10 hours’ notice. You will not be refunded, but your reservation will be transferable to another available time and date. If I am obliged to cancel a class within 24 hours of the start time, then you will be offered an alternative time and date.

Drop-in Shared Classes

Shared classes are valid for 7 days from purchase. A minimum of 5 students need to be present for it to go ahead.

 

CANCELLATION: Please note that if you need to postpone or cancel a reservation, you must give me at least 10 hours’ notice. You will not be refunded, but your reservation will be transferable to our next shared class. However, if you cancel within 10 hours, you are still liable to pay for the class and it will be treated as having been taken. If I am obliged to cancel a class within 24 hours of the start time, then you will be offered an alternative time and date.

 

1-2-1 Block Top Ups | 40 or 60 minutes 

Top-up classes are valid for 7 days from purchase. They can only go ahead for students that have brought lessons in blocks.

 

CANCELLATION: Please note that if you need to postpone or cancel a reservation, you must give me at least 10 hours’ notice. You will not be refunded, but your reservation will be transferable to another available time and date. However, if you cancel within 10 hours, you are still liable to pay for the class and it will be treated as having been taken. If I am obliged to cancel a class within 24 hours of the start time, then you will be offered an alternative time and date.

bottom of page